Last Updated: 21 July 2026
Welcome to VanLifers (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
This Privacy Policy explains what information we collect, how we use it, and your rights when using the VanLifers mobile application.
1. Information We Collect
Depending on how you use the app, we may collect the following information.
Account Information
When you create an account, we may collect: email address, username or display name, and profile photo (if you choose to upload one).
Vehicle Information
To provide vehicle-specific navigation, we may collect: vehicle height, width, length, weight, and vehicle name or profile information. This is only used to personalise your experience and provide suitable routing.
Location Information
With your permission, VanLifers may access your device’s location to display your current location, find nearby campsites and points of interest, and provide navigation features. You can disable location permissions at any time through your device settings.
User Content
If you choose to contribute to the community, we may collect: reviews, ratings, comments, photos you upload, and suggested locations.
Saved Information
We may store information such as: favourite locations, saved places, vehicle profiles, and app preferences.
2. How We Use Your Information
- •Provide and improve the VanLifers app
- •Display nearby locations
- •Personalise navigation based on your vehicle
- •Save your preferences
- •Enable community features
- •Respond to customer support requests
- •Maintain the security of the app
- •Improve performance and reliability
3. Location Data
Location data is only used when you grant permission. We do not continuously track your location unless it is required for an app feature that you have chosen to use.
4. Photos and User Uploads
If you upload photos or other content, you grant VanLifers permission to display that content within the app. You remain the owner of your uploaded content.
5. Data Sharing
We do not sell your personal information. We may share information only when necessary: with trusted service providers who help operate the app, to comply with legal obligations, and to protect the security and integrity of VanLifers.
6. Data Storage and Security
We use reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
7. Data Retention
We retain your information only for as long as necessary to provide the services or comply with legal obligations. If you delete your account, we will delete or anonymise your personal information unless we are required by law to retain certain data.
8. Your Rights
Depending on where you live, you may have the right to: access your personal information, correct inaccurate information, delete your account and personal data, withdraw consent where applicable, and request a copy of your personal data. To exercise these rights, please contact us using the details below.
9. Children’s Privacy
VanLifers is not intended for children under the age of 16. We do not knowingly collect personal information from children.
10. Third-Party Services
VanLifers may use trusted third-party services to provide functionality such as: maps, authentication, cloud storage, analytics, and crash reporting. These providers process information in accordance with their own privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app and on this page. Continued use of VanLifers after changes become effective constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us on the App.
© 2026 VanLifers. All rights reserved.